How does Crux LX work?
How many users can each unit of Crux LX device manage?
Does Crux LX require internet?
How much area does the WiFi radio on Crux LX cover?
How do I reach Crux Labs to help me make an assessment of my needs?
How much area does the WiFi radio on Crux LX cover?
What power sources and how much power does Crux LX require?
Crux LX is shipped with a Universal Power Supply 2.5A, 5.1V, Micro USB B, with a non-detachable 1.5m Cable.
Power banks and android mobile phone chargers that support output of 2A / 2.5A (fast charging) can power up Crux LX unit too. At Crux Labs, we use a battery bank with a 2A port option for demo purposes all the time. A 5,000 mAh battery bank keeps Crux LX unit powered up for 6-8 hours, depending upon number of devices (GSM dongles, USB drives, etc) connected to it.
What trunk lines does Crux LX support?
- Does Crux LX support PSTN trunk (landlines)?
Crux LX works in conjunction with various other devices and technologies. At this time, PSTN/POTS (Landline) interface with Crux LX is supported but not offered since the interfacing dongle we are currently dependent on is not cost effective. And, given that PSTN is an old technology soon to be overtaken by SIP, we have prioritized having SIP support along with GSM, that benefits more number of customers. Please get in touch with us if you have a pressing need for PSTN/POTS support and are willing to shell out a few hundred bucks to get this support.
- Does Crux LX support GSM trunks?
Crux LX can support multiple GSM trunks via a 3G to USB modem dongle. We have standardized on Huawei E1750/E1752 dongle as it supports simultaneous use of voice and data, and has undergone multi-tude of tests in the lab with Crux LX. You may directly procure the 3G modem or procure it from Crux Labs at a nominal. If you wish to use the dongle for data only (not voice calling), then theoretically, any 3G dongle should work with Crux LX, though we do not have the means and access to test different dongles. We recommend use of Huawei E1750/E1752.
- Does Crux LX support SIP trunks?
Crux LX can support multiple SIP trunks, from across the globe. We support SIP trunks over public internet, VPN or even loopback configurations, like Singtel in Singapore. Crux LX is Certified by Singtel. We also resell SIP trunks as authorized partners of Singtel, MyRepublic, Hoiio, Teli.net and SIPTrunk.com covering geographies of North America and South East Asia. It is a living list hence, please subscribe to our mailing list to stay tuned to latest updates.
Do all users require a Smart Phone to access voice features of Crux LX?
Can I use Crux LX to connect multiple offices or connect when not in office?
Can I experience a live demo of Crux LX?
- By directly dialing the trunk lines hosted on Crux LX, you’ll get to experience the IVR (Auto Attendant), Time Groups, Time Schedules, Trunk lines, Call Distribution, Ring Groups, Voicemail, Conference and experience the overall call quality over external connections.
- By requesting demo keys for users that will allow you to register as a remote user on the same Demo unit – so you can make user-to-user calls as well as try making outgoing calls from the connected trunk lines.
At any given time, we usually have Singapore GSM trunk and two SIP trunks – one each from Singapore and US/Canada connected to it. The numbers are indicated as “(Demo)” in our Contact section and mentioned in the email that one receives when Demo keys are requested.
Which SIP clients does Crux LX support?
What free and open source software does Crux LX use?
Trademarks and Copyrights – Raspberry Pi®, Debian®, Asterisk®, FreePBX® are respective registered trademarks of Raspberry Pi Foundation, Public Interest, Inc., Digium, Inc., and Sangoma Technologies.
How much storage is available on Crux LX device?
What ports are available on Crux LX and what is their use?
- 1 x 10/100Mbps Ethernet port
- 4 x USB 2.0 ports
- 1 x Composite/Audio port (disabled)
- 1 x HDMI port (disabled)
- 1 x Micro USB port – for Power
The 4x USB ports can be converted into WAN (default, no config needed, plug-n-play) or LAN (small config needed) ports as per need. Once converted as LAN ports, a bridge configuration can be easily created under DHCP to connect wired devices including a network switch to further increase the number of LAN ports.
Does Crux LX support DLNA® streaming?
What is the warranty on Crux LX?
Given, the open source components we use are quite popular, hence, have active communities and many a times fixes are proactive. Our warranty includes Crux LX Base Unit, Power Adaptor, micro SD card, and GSM Dongles purchased from Crux Labs, subject to normal and indicated product use.
IMPORTANT: The micro SD card shipped with Crux LX is non-transferable and non-interchangeable. It should never be removed from its slot. Any deviation or tampering against this policy will void warranty.
Location of Warranty: We currently settle carry-in warranty in-country in Singapore and Bangalore in India, but in other parts of the world, you may have to ship it to Singapore or Bangalore and back, at your own expense.
We are working with global distributors to find a way to ease this as quickly as we can.